Shipping and Returns


Shipping 

All of Jones County Road's lighting products are handcrafted and made-to-order especially for you. Please allow up to 3-4 full weeks (plus an extra 3-5 days during holidays) to ship. 

For all orders, allow an additional 2-5 days for domestic transit and 7-15 days for domestic orders. Expedited orders and shipping may be available. Please contact us to find out.

Returns

Lighting may only be returned and exchanged if the product is defective or arrives damaged. All lighting orders are treated as a custom order and are handmade only when an order has been placed. Please contact us with any issues as soon as possible, proof of any issues or damage may be required. You will be responsible for the cost of return shipping. All replacements or modifications will be done as quickly as possible and shipped for free. Returns or exchanges are only honored within 30 days of shipment.